Lead follow-up, automated.
When someone calls, fills in a form or asks for a quote, what happens next? We build the system behind it: useful forms, instant confirmations and routing to the right person.
- Want us to run the whole programme? See managed lead generation.
- Prefer to do it yourself? Read how to automate contractor lead follow-up.
What we build.
Smarter forms
Mobile-friendly quote forms that ask only what the next conversation needs, like location, project type and timescale.
Source tracking
See which page, advert or search each call and form came from.
CRM routing
Enquiries go straight into your inbox, CRM or job system, with no copying and pasting.
Instant confirmations
Customers get a reply straight away with honest next steps, never made-up prices or dates.
Human hand-over
Quotes, advice and decisions stay with your team. Automation just does the admin.
Built-in safeguards
Consent, tested routes, named owners and a manual backup when a rule does not fit.
How we set it up.
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Review
Look at your current website, inbox, CRM and job systems first.
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Map
Draw the journey from first enquiry to booked job.
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Build
Set up forms, tracking, routing and confirmations.
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Test
Check every route and fallback with sample enquiries.
Faster replies help, but they do not guarantee more jobs. We measure qualified and won work, not just message speed.
Projects like this.
Lead capture & follow-up questions.
Straight answers to the questions we hear most. Pick one and the answer appears in the chat.
What should lead follow-up automate?
Receipt confirmations, requests for missing details, source tracking, routing, task creation and reminders. Quotes, technical advice and important decisions should stay with a person.
Will faster follow-up guarantee more jobs?
No. Results also depend on demand, price, availability, trust and how well your team follows up. We track qualified and won work, not just speed.
What should an enquiry form ask?
Only what the next step needs: the service, location, timescale and contact details, plus optional photos. Never ask for sensitive data you do not need.
What if an automation fails?
A good system shows errors, has a named owner, retries or uses a backup route, and lets your team carry on by hand so no enquiry is lost.
Ready to be remembered?
Tell us about your business. We will look at your website and search presence, then reply with clear next steps.