Community
Neighbour & Community Conversion Course
April 12, 2026
Independent Charity Since 1993
A
voice
for change.
Croydon Mediation provides free, confidential, and impartial mediation services to help neighbours, families, and communities restore harmony.
Supported & Accredited By
Our Mission
Impartial, free support for Croydon.
Croydon Mediation is an independent charity established in 1993. We understand that conflict is normal, but left unresolved, it can severely impact health and well-being.
Our highly trained mediators do not take sides, make judgments, or dictate solutions. Instead, we provide a structured, safe environment for individuals to communicate and reach their own mutually agreeable outcomes.
Impartial
We facilitate dialogue without ever judging or taking sides.
Confidential
Your discussions and shared details remain strictly private.
Established 1993
Decades of resolving conflict in our community.
The Process
How Mediation Works
Mediation is voluntary. It is a proven, effective alternative to formal legal action, helping you maintain complete control over the outcome.
1
Referral
Contact us directly, or be referred by a housing provider, the police, or local council.
2
First Meeting
Two mediators will meet with you privately to listen carefully to your perspective.
3
Joint Meeting
Mediators arrange a safe, neutral space to discuss the issues together constructively.
Agreement
Parties work towards a written, mutually acceptable agreement on moving forward.
Education & Skills
Expert training for teams & individuals.
Become a mediator or learn valuable communication skills. We offer comprehensive, accredited courses designed for individuals, workplaces, housing associations, and community leaders.
Explore Courses
OCN Accredited
Professional Qualifications
Give Back
Volunteer with Croydon Mediation.
We rely on our dedicated team of volunteer mediators. It's a rewarding way to give back to the community and develop professional conflict resolution skills.
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Comprehensive OCN accredited training provided.
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Ongoing supervision, support, and expenses paid.
Success Stories
Real impact in our community.
"My experience with Croydon Mediation has been very positive. The mediator guided me through all stages and was always available for advice. You couldn't find a more professional and lovely team. They helped us resolve a dispute that had been ongoing for years."
RT
Local Resident
Service Feedback
Updates
Latest Insights
News, course updates, and community stories.
Workplace
Workplace Mediation Conversion Course
January 24, 2026
Insights
The Importance of Impartiality in Disputes
December 23, 2025
